Your publications put your reputation at risk
Clients’ views on your team or firm are partly influenced by how sharp your updates are. More

Text tables: summarise complexity quickly
Clients value them, but you find them fiddly. Tame the Word-table beast


Show clients that you do ‘do’ data. Use charts in your updates – show clients that you speak their language. More

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Make it clear quickly: help
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Less news, more business
impacts. Fewer words.
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Get more out of Word,
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Tag archive: Reputation risk

6 February 2009
Just a thumbnail image
There's just no way to soften the blow – it may be worse if your clients do read your updates than if they don't. Few law-firms think about updates in terms of the risk that they pose to the firm's reputation – and revenue. But it's time to think again. More